Security / Privacy Policy
At Stinky Stuff, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised experience. If you have any questions about how we Protect Your Privacy please contact us at info@stinky-stuff.co.uk
The information we collect and how we use it.
When you order, from Stinky Stuff we, need to know the following information: your name, your e-mail address, address, telephone number. This allows us to process your order and to notify you of your order status. We will also ask you for your telephone number in order to contact you if there is a problem with you order, and for international deliveries your telephone number may be passed onto our delivery partners.
We need this information in order to perform our contract with you. Without your address and contact details we would not be able to send you the goods that you have ordered, and would therefore not be able to perform our contract.
When you order from Stinky Stuff, our service providers need to know the following information: Your name, your e-mail address, address, telephone number, credit, debit card number and billing address. Stinky Stuff do not process payments, and do not store card or payment details, we use service providers for these tasks. Our shopping cart is hosted by Foxy.io, and payments are processed by either SagePay or PayPal. We have chosen these service providers as this allows us to best protect your privacy and security. This information allows us to perform our contract with you.
You don’t have to give us any of this personal information but if you don’t, you may not be able to buy from the website.
Sharing your information.
We do not, and will not, sell any of your personal data to any third party.
However, we share your data with the following companies/ categories of companies as an essential part of being able to provide our services, as set out in this statement:
FoxyCart. FoxyCart is a US company adhering to the EU-US Shield. FoxyCart hosts our shopping cart and therefore allows you to place your order.
Website hosts.
Payment service providers. These are SagePay and PayPal.
Fraud prevention agencies.
Delivery companies.
We monitor customer traffic patterns and site usage to help us develop the design and layout of the site.
Your information and countries outside of Europe.
Our online shopping cart on our website is hosted by Foxy.io, a US company. Foxy.io complies with the EU-U.S. Privacy Shield Framework. In order to place your order online your card data and contact details have to be securely transferred to the US.
If you do not wish for your data to be securely transferred to the US then you can place your order over the phone by contacting us on 0113 250 8957.
How we protect your data.
Ordering from Stinky Stuff is completely safe. Our secure Software encrypts all your credit or debit card information details before they are securely transmitted over the internet.
To ensure that your order is processed securely over the internet, you need to have SSL activated in your browser. Your browser will indicate to you that you are in a secure area by showing a locked padlock or an image of a key in the grey bar at the bottom of the page. You can check our security certificates be clicking the Verisign logo at the bottom of each secure page.
Stinky Stuff adverts online.
We engage in online advertising through social network sites, such as Facebook’s Saved Audiences and Custom Audience services.
Keeping your information.
We have to keep sales invoices for seven years, and these sales invoices contain your personal information if you have ordered from Stinky Stuff. After seven years this information will be destroyed.
If you no longer wish for us to hold your personal details you can easily request for these to be deleted by emailing us at info@stinky-stuff.co.uk with a subject header ‘delete personal information’.
Your rights.
You have the following rights relating to your personal information:
• The right to be informed;
• The right of access;
• The right to rectification;
• The right to erasure;
• The right to restrict processing;
• The right to data portability;
• The right to object; and
• The right not to be subject to automated decision-making including
• profiling.
If you want to exercise your rights or have any questions please contact us at info@stinky-stuff.co.uk
Changes to how we Protect your Privacy.
We may change this page from time to time, to reflect how we are processing your data.
If we make significant changes, we will make that clear on the Stinky Stuff website, so that you are able to review the changes before you continue to use our website.
Cookies.
Our website uses cookies to distinguish you from other users of our website. Cookies are small files stored within your web browser from our website. Our website cookies do not collect personal information about you nor do they allow us to access your computer in any way. All information is collected lawfully and in accordance with law.
We use and set the following cookies:
_ga
2 years
Used to distinguish users.
_gid
24 hours
Used to distinguish users.
_gat
1 minute
Used to throttle request rate.
Most browsers automatically accept cookies but you can usually change your browser to prevent them. If your cookies are turned off this does not effect any features in the website.
We welcome your questions and comments about privacy, please contact us at info@stinky-stuff.co.uk